🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Telephone Answering Service - Moneypenny Australia

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Callmyoffice - Virtual Office & Phone Answering Australia Australia

The platform can manage follow-up, and lead generation calls with ease. You can set custom-made hold music to entertain callers while on the line. It has trained virtual receptionists who can manage client FAQs and other complicated questions. Users can receive the live chat history and transcripts. It charges a one-time setup charge, and the activation can use up to 2 company days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual workplace, Plans begin at $50 a month. No Voice, Nation is the very best phone answering service for little organizations with USA-based representatives. The services likewise work throughout building and construction, property, and medical companies.

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Pat, Live delivers 24/7 client service from Monday to Friday, basic working hours to increase your customer's fulfillment. Every Pat, Live plan features a devoted telephone number and assists clients with often asked concerns. It offers extra services like personalized call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and transfer calls to your mobile phone or office extensions (phone answering). The live call transfer and covering the caller directly to the ideal extension, person, or department. Virtual assistant personnel can take and deliver consumer messages. Answer, First offers system tracking to track phone notifies or email notifications.

Organizations can access call reports and recordings in real-time. The service cancellation terms are not constant with the market requirement. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Strategies begin at $30 a month. No Abby Link is amongst the very best little company answering services with a successful supervisor and group to respond to organization calls.

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Companies can set custom voicemails for their clients via Abby Connect. Abby users can call and text on the Abby, Go mobile app. It can arrange repeating live call handling guidelines on your account. The number of staff member you can set on the account is not restricted. Abby Link does not have any call barge and call whisper.

You can filter out spam or Robocalls using the spam blocker. The group can schedule, cancel, and reschedule visits with callers on your behalf. Answering Service Care can digitally tape phone call and access them for later on reference. It has an on-call calendar that updates the personnel about on-call schedules.

Live Response An automatic answering service can turn clients away if they choose to talk to a live person! Often you require more then a voice mail. Ozetel is proud to provide live answering services at incredibly affordable rates and with the flexibility to suit your particular business needs. Do not miss your important client calls, have the Ozetel call representatives take the call for you when you are busy or not available.

85 each YES YES YES Common frequently asked question's Instead of losing labour hours and purchasing training, you can have inbound calls answered by Ozetel's expert staff. Don't let your calls go unanswered. Using the Ozetel telephone answering service as a front line group is simple and you get these terrific functions; 1.

Keep in mind, the transfer is a live answer "blind" transfer. This indicates that as soon as the call has been moved on to an external phone number, we can not obtain the call if the external number does not respond to. Speak with the Live Answering service professionals today if you require further info.

The 5 Best Small Business Answering Services In 2022 Adelaide

Call 159 and follow the triggers or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's main calling app and press the Call button.

In other words, each time your company line rings, it's a chance to earn money. On the client's end, a couple of things are as discouraging as not having the ability to reach a business when you require to. When clients can not obtain you, they may lose faith in your brand.

They need to include excellent, confirmed recommendations and have experience in in-office and virtual interactions - call answering services. There's the old stating that in order to generate income, you need to invest money. However in the case of outsourcing your service interactions to a virtual answering service, investing cash conserves cash. Here's why.

But using one can conserve your organization money in methods that, in the long term, make the expenses connected with an answering service more than worth it. Taking your service interactions out of the office conserves you on overhead expenses associated with: If you hire an in-office receptionist to handle your calls, you'll need a place for them to work.

But outsourcing to a virtual assistant company gets rid of that responsibility (telephone answering service). How your company handles its communicationwith clients, with suppliers, and with others in your communitygoes a long method toward shaping its credibility. phone call answering. Phone lines that call and sound, calls that are never returned, and messages that do not get provided are all things that can make the public concern the stability of your business.

Telephone Answering Service

Certainly there's a much better use of their skills and abilities - phone call answering. Virtual assistants are a chance to off-load the lengthy work of being a contemporary service with modern-day interactions requires. Hiring a virtual phone assistant is a chance to step far from the telephone and return to what's important: running your company.

2 It enables you to keep exceptional customer care by offering you with a record of what your customer requires. In turn, this enables you to anticipate their future needs as well as the requirements of other consumers. Thankfully, call recording is a service many virtual phone answering assistants provide.

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But if you partner with the ideal answering service, they can manage your online chat functions for you. Using your consumers the opportunity to communicate with you in the language they're most comfy with is a level of client service that can build customer trust and loyalty. Partner with an answering service that uses services in other languages aside from English.

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That's how we assist small companies grow and flourish. We supply people-powered communications solutions for small companies that need an assisting hand. Combining excellent client service with the newest innovation, we're making it easier than ever for your little company to achieve industry results. Ready to find how Nexa can enhance your organization? Begin today.



In the last couple of years service has ended up being very competitive and you require to try to find any opportunity where you think that you might be able to get an one-upmanship on the opposition. Signing your organization up for a phone answering service - answering service with is a really fantastic way for your service to get that competitive advantage over your competition.

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When you have a fantastic answering service that you can forward a lot of those time squandering calls to you will have a considerable quantity of time to focus on strategic jobs. Our qualified professional telephonists can sort out the time squandering calls and the irrelevant call and divert the crucial calls throughout to you or your team to action.

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